April 7, 2010 - Support Alert
Double Double Bonus Update released today but has been reported to crash on startup in some cases - seems to occur during the new auto-update routine, following a 20sec timeout.
If you have updated and are having crashing issues at startup:
1- Try running the game in airplane mode or disabling Wi-Fi temporarily.
2- DO NOT remove and reinstall the application as this could cause you to lose you stats & settings.
3- Please take a moment to send an e-mail with your device/model (iPhone 3G), etc.
4- If you also have the Deuces Wild game, can you please confirm that you do not have the same issue with this game.
To anyone who is experiencing problem, please accept my apologies for the bug and rest assured I will have a fix available ASAP.
-drock